While the car buying process was easy, and fast, the service department is horrible. We bought our car and immediately needed issues fixed including a new seatbelt, and rear washer sprayer. They scheduled an appointment with rental and when I arrived they had no rentals. Then the rescheduled , and kept my car all day and didnt look at it for over 8 hours. When called about the status they told me that they hadnt looked at it yet, but would need to order parts and get approval from the sales department.. how do you know to order parts if you havent looked at a car yet. Not at all satisfied with my experience. They said they would contact me about getting the car fixed and it has been over two weeks without any communication.

Got in and out when I wanted. Work was covered under extended warranty. Kept me informed.

Great service , The experience move seemingly . The dealership was pleasant and the salesmen new there services that were offered .

Prompt service, good communication, fair price. Didn't try to upsell.

Awesome Very happy Vggffghhhhggvvv big off think dads ought buff dddddj lugged Cheryl ffc ghh night

I was impressed initially by the clean lot and then friendly immediate service.. Test drive was easy and quick, our salesman was knowledgeable and friendly. And what sealed the deal was the prices but more importantly to conduct the whole transaction from the salesman’s desk was super relaxed and efficient.. Will definitely look to you first for our next purchase down the road.. Thanks again The Hoglund’s

Found the exact vehicle I was looking for Found the exact vehicle I was looking for in a timely manner and gave me a fair trade in price

No smiles when I walked into service dept. Austin, was not friendly, info. on warranty and car rental was not explained thoroughly.Told to wait in waiting room. Did not tell about amenities provided, never checked on me to give an update of rental(which took over an hour). The whole experience was upsetting. You need to give that department lessons on the proper customer relations.

Quick and easy. Jacob and the crew were polite and friendly.

Always top notch services! Good management! Been a loyal customer for many years and will continue to be. USA Apple Pie and Chevrolet!

Justin and Damian were so great to work with! I would recommend them to anyone looking to get a vehicle!!

Absolutely loved the dealership… well maintained and clean. Staff were courteous and professional. Best Truck/Car buying experience I’ve ever had. I enthusiastically recommend Walser Polar Chevrolet.

Steven Kleitz was extremely helpful and answered all of our questions up front. The low pressure up front pricing was appreciated and I would happily recommend Walser Polar to anyone looking to purchase a new vehicle.

Done in a timely time Polite Knowledgeable I like the popcorn Clean bathroom. I liked how you remodeled

I have been without my car for 14 days this last month because it's just sitting waiting to be fixed. I brought it in to be fixed a few weeks ago and it was not properly repaired.