I walked into Walser on Tuesday literally 10 minutes before closing and was greeted by Essence Moua. I told her, I know you guys are closing so I will just like to make an appointment. But instead of her just making the appointment so she could be done for the day, she took about 15 minutes to figure out what I wanted to do and what kind of vehicle I was looking to get. Essence was scheduled to be off the next day but decided she would come in on Wednesday to help me. Wednesday morning she got right to sending me some options to look at and getting more information, by 7pm that evening I pulled off the lot with a brand new car. My experience with Essence at Walser was more than I expected especially to know that she was salaried and it didn’t matter where or not I bought a car. She just wanted to make sure I left with what I wanted! Thank you Essence, you are absolutely the BEST!

Personable, friendly, kind, helpful, efficient. The best car buying experience by far as I didn't feel like it took forever and I wasn't exhausted afterwards.

Great service! Friendly staff! Very welcoming environment would highly recommend!

Just purchased a truck from Walser Polar! We Could not be happier with the experience we had at Walser Polar Chevy. Our salesman Trip did an amazing job! Was even engaged with our kids while we were there! I would recommend this location to all! We will be going back for my wife soon!

I appreciate the hard work and consideration put into my vehicle thank you very much

Very through, couldn't have asked for a better experience...

Car / Truck buying at Polar Chevrolet in White Bear Lake Minnesota is an exceptional experience and I highly recommend them.

Clean, comfortable environment Courteous personnel Service completed in a timely fashion

Replace battery under warranty. It took three days, two nights. Lectured on the phone about using a battery tender. Not my first car!

Fixed/repaired an issue that was initially missed during initial repair/replacement work at no additional charge.

Good. Feel could have been better on my trade in value. I should have walked away. Will always regret that. But the past is history.

Great experience if you’re in need of a vehicle I recommend seeing Trip Ellis very knowledgeable and low pressure.

Great experience with our sales rep, Essence. She was thorough and made sure we understood every detail of the purchase of our 2026 Equinox and made sure we got the best deal and she has continued to follow-up with us even after our purchase. Highly recommend WBL & Essence.

Overall good customer service and sales. I mean for a dealership they meet the criteria. As far as "transparency" and "honesty" which is corporate speak anyway it goes both ways. If you want to not haggle on price don't mark up the financing on the back end to make it up! Then make the customer catch you and get you back down over 2.5%! Huge mark up for you! Just know what you are doing when you buy a car pay attention to what you are paying for the car NOT the monthly cost.

We had a great experience at Walser Polar Chevrolet! Damian was awesome and super friendly. He helped answer any and all questions we had and made the whole process simple. We're loving our new vehicle and know where to go back to if we ever need another one!