Really good experience! Great people and friendly. The whole process was relaxed and simple. Excellent place

Great experience. Highly recommend Went above and beyond to get us in the truck. ??

Esence Moua. She's the best woman I've ever worked with. I will always go to her and nobody else. She knows her stuff and helped me through the process. My brother also bought a car from Essence and had a great experience too. Thank you Essence!

They let my car sit all day after I made a appointment the week before

Eli manshack was my sales associate and was very professional and was not pushy .listen to my financial needs and made it work would definitely recommend Eli and walser polar chevy

Such a friendly and professional atmosphere. Very good experience and will recommend. Beautiful new space since my last purchase in 2020!

Last 2 visits hardly any comunication about any problems just eager to complete oil change.

Fast service, technician kept me informed of the progress on my vehicle.

Justin worked a great deal for the car I wanted!!!

We recently purchased a Chevy Traverse High Country at Walser. Damian Dufault was our salesman and did a great job of explaining everything we needed to know. They were changing software the day we were there and it caused a long delay in getting our paperwork. Between Damian and Ian, the sales manager, they made us feel comfortable during the long wait time and were very apologetic and helpful in making our purchase an enjoyable one.

Made an appointment for an oil change, tire rotation, and a warranty repair of the infotainment system. Oil change and tire rotation were completed within a half hour - fantastic! Then I sat there for two hours waiting for the software update/warranty repair to find out that it didn't work and they have to order a replacement part which will take about two weeks to obtain. Technically this isn't the dealership's fault - they're doing what the warranty repair requires them to do, but the tech made it sound as though this is the common issue with this warranty repair - if so, why doesn't GM have these parts readily available for the dealership to swap out when needed? Instead, I have to wait two weeks, take more time off work, travel the 45 minutes to the dealership and then wait another several hours for them to install and update the system. There's no survey that I can take to reflect this towards GM themselves so unfortunately I have to push this on to the dealership. 3 star for the great, quick oil change/tire rotation, -2 star for the inconvenience this warranty repair is causing, not only with the repair itself, but the entire 14 months I've owned the vehicle with a hunk of trash infotainment system.

Jacob made this process was fun and easy from my firat phone call to the dealership all the way through driving off with the car!!

Very clean and explained things well.

Staff was very friendly and attentive. Offered several times water or coffee while I waited. They kept me aware of the process from start to finish.

Jason Trett was great to work with. No pressure but gave us good information about the trucks we looked at and was very helpful with the whole buying process.