Customer Testimonials
Very professional at his job Very professional at his job answered all my questions that day
Everyone there is friendly and makes sure you feel at home. Service was quick and painless.
I bought my first car from them and they have been more them willing to accommodate any request I've had truly an amazing service team
Straight forward pricing, with a single person sales experience was a refreshing way to buy a truck.
Trip E. Is easy going. He understood our situation, made it simple, quick, easy, and out the door. Thanks again Trip!
I would rather not write anything in this box but ok here it is anyway.
I was surprised at the selection they had on the lot. It was hard to make my final decision. Very good service.
Getting very upset having to bring vehicle back for same issue.....customer relationships seems like they don't care....wouldn't ever buy another vehicle from a Walser family dealership again....that goes for everyone I know ...
They are very thorough with the work they do We are very happy with the whole process of getting our car fixed.
The serve center staff was very helpful and nice to work with. He took care to listen to what I had to say. Very nice.
All good. Mission accomplished efficiently. The dealership was easy to access and the service was relatively prompt.
Came in for an oil change and mirror no longer works to have it fold in.
Everything was excellent, thank you for not charging me a hole lot of money. Thanks Thanks Thanks Thanks ?? ?? ?? ?? ?? ?? ?? ?? ?? ??
Great experience, seamless purchase process. I would recommend Walser Polar to anyone in the market for a Chevy vehicle.
We walked in close to closing time, but we weren’t treated like we were an inconvenience. Damian took the time to answer all of our questions and assured us that we could complete the paperwork remotely since we live 3.5 hours away. Everything went very smooth and we will definitely return to purchase our next vehicle.
They're very helpful and patient; and always take the time to answer my questions.
Everything was fine. Everything was fine. Everything was good. Everything was fine. EVERYTHING WAS WONDERFUL.
Is an improvement after Steve in service left. Communication /dealing with instance company and repairs all went well
Excellent performance, very informative Had my car ready faster than expected and it was washed
It's always a fantastic experience returning to Walser Polar to buy or lease a vehicle. Once again, Christopher Daum put me in the vehicle I wanted and took care of literally everything. I'm on my third vehicle from Walser Polar and Christopher, and I'll keep going back. The service department is top notch too.
Job well done. Kyle was very helpful. That's all I have to say. Thank you
The 2025 EQ is the 11th vehicle that I've purchased from Polar over the last 35 years. Prior to the 2025, I had purchased a 2024 EQ with Steve Kleitz as sales rep. Unfortunately, it was totaled by a red light runner, but again, Steve did an outstanding job of quickly getting me into the new vehicle.
Would recommend to anyone, listened to everything we were looking for and not pushing for options that we were not interested in, Emily was fantastic…
I had a very good experience with Walser. Salespeople were friendly, knowledgeable, and not pushy. Good value for the vehicle. Didn't expect the extended warranty pitch bit they weren't heavy handed about it. Overall pleasant experience.
Very good customer service. Chris was a great salesman, answered all our questions and needs.
My service tech, Johnny, was very sympathetic because of the work and price on my truck repairs. Super friendly. He made the situation far easier to accept. The repairs seem to be fine now. I’ll always choose Johnny as my service advisor. And I’ll always trust his advice.
It was a very good experience I went there to get my oil changed .
Vehicle took 2.5 weeks to repair and after the repair was completed it has now failed in less than 24 hours. Not happy! GM needs to get thing's figured out before I bring it back.
Hunter was perfect. He took us through the entire process very thoroughly. Walser takes the whole team approach with warranties. You feel like you are buying a Walser as well as a Chevy. Nice job.
Got my maintenence work done pon my vehicle. Did a great job. good customer service.
First of all, it is really nice to pull into a clean garage. The service man there was very cordial and asked if I had anything more that I was concerned about with my car. I was there for an oil change and tire rotation, and I was well taken care of
My sales associate was phenomenal. He answered every question I had and I left very happy. The service department, not do much. They didn't solve my issue though they had my car for many hours.
It's clean quick and affordable. And the people are very helpful and listen also.
I recently purchased a 2025 Chevy Tahoe from Walser Polar Chevrolet, and I couldn’t be happier with the experience. Quinn Leithead was my salesperson, and he did a fantastic job from start to finish. He was quick to answer any questions I had before the vehicle even arrived on site, and let me know right away when it came in. Throughout the process, Quinn was professional, personable, and easy to work with. Overall, it was a great experience and I’d absolutely recommend working with Quinn and the team at Walser Polar.
Courteous, great, listening skills attention to detail while working hard to get a vehicle that works for you. All in all, I had a fantastic experience.
Quinn was a great salesman. No pressure to buy. Made us both comfortable when making a big purchase of a new vehicle.
Organized, efficient, effective, and friendly. I received what I expected. I appreciate the cleanliness of the dealership.
Absolutely phenomenal experience at the dealership. The salesman, Jacob K checked in early with me to get my thoughts before I arrived. He had my first car of choice brought up front and ready for me to test drive. I ended up pivoting my car of choice to a secondary option which in reality was much better than my first choice. Jacob presented my with many options for add-ons, warranties, and financing. At the end of the day I couldn't be more pleased with my SUV. I really can't say enough positive things about the Walser experience
Very enjoyable buying experience. Everyone at the dealership was so nice and helpful. The office staff was great as well 🙂
Always perfect service. It’s like going to see old friends!!
Great communication!! I will be back. It was clean, friendly, and priced as you’d expect. Thanks! I highly recommend going to Thomas!
Average Did not receive any calls about cars did, as I had to do all the calling. Also mentioned I needed any longer which I did get, but at first it seemed like it was a hassle
Awesome! He's amazing! He listens to my concerns and makes sure I get the best deal
every thing went smoothly very good experience, would tell someone to go to the dealership
Always very responsive and great to work with. I would highly recommend Walser for and vehicle needs.
Great Customer service! Love my new car! Would recommend this company to others. Everything went smoothly with purchase
Service is great. Everyone is always very helpful and very prompt. Videos are also very helpful to see
Walser took car of my car from beginning to finish. It started with an inspection and follow up. They sent the inspection via email to review and accept the work. They sent an email when the work was completed and I could pay in advance. The best part was I picked up a clean car! Thank you Walser for a great experience!
We have purchased 5 vehicles from Walser Polar Chev and will continue to do so.
Good, no problems! I waited at the dealership and it was fine. I would recommend it.
Clean and friendly dealership, I would do business with polar again. Here’s more words to get the minimum…
Easy buying experience! I Would recommend. No hassle and no tricks made this much easier than we have had in the past.
The car we purchased that they claimed had a “240 point inspection” ended up breaking down in 5 days. They had to salvage the vehicle because the engine was irreparable. How does a dealership sell a vehicle that is so damaged?
Chris, the salesman was great. It just took a long time to get through the whole process. We were there almost 4 hours.
There approach to sales is refreshing! You deal with one person throughout the whole process. I did not feel like just another sale.
Good experience overall. Trip was knowledgeable and friendly and didn't push us. Worked with us on our terms and timeline. Really nice facility and great selection of vehicles in the show room when we started our search.
Great communication and went above what was asked, great service and the service advisor was on top of everything,awesome!
Salesman, Damien was helpful but not pushy. He informed us of all the different warranties and protection packages, but didn’t oversell them. Four days into owning my new Silverado, a deer ran into the drivers door and left a couple dents. Fortunately I opted for the CYA protection package and brought it in to have them fix the dents for free in about an hour. Service is great, dealership is nice, and LOVE my truck.
Outstanding customer service. The details they provide and explaining the issue was great. The work was done on time.
Very nice facility, Steven Kleitz was awesome to work with. Service department was excellent to work with too.
It’s a really nice dealership there costumer service is good and they help you with your vehicle if it is having problems or anything like that
Ehh just annoyed with the bank.. Trip was pretty cool just wish for better communication
The place was clean, folks were welcoming, and my salesperson was very helpful. There was a bit of a hiccup and the team dialed in and fixed it.
All of the staff were helpful and friendly, quick to greet and get to business.
Easy-going Easy-going Easy-going Easy-going Easy-going Easy-going Easy-going Easy-going
I made a mistake on the date of my service appt. The staff was understanding and did an excellent job of fitting me in to the schedule with realistic expectations on timing to complete the work.
Nice people. Communication was also very good. Thanks, thanks, thanks again and again. I appreciate it
Had a appointment, an still was sitting there for 6 hours Had a appointment, an still was sitting there for 6 hours waiting for service to be done
Our buying experience took entirely too long. Our sales person was jumping around from customer to customer. If she would have just focused on us for a few minutes, we would have been out of there in alot less time. Easy cash sale without trade-in. We were sent home (200 miles) with a tire that was leaking air, which we had to have fixed ourselves. She was nice enough to offer a full tank of gas, but we had to remind her before we left.
Sales guy was great. Took extremely too long for the process. 128 point inspection was meh at best considering every ball joint on the truck was completely dry. Shocks were dead as a door nail but I expected that so not their fault. The fuel filter was filthy dirty and needed to be changed. Service department 100% are not doing their jobs.
The Silverado EV RST was listed as new with no mention that it was a courtesy car with 2900 miles on it. The truck was very dirty, the tonneau was extremely dirty and was off the front mountings, I had to fix it when I got home. The truck was supposed to be detailed and all they did wash it. The trim piece on the roof was missing on the passenger side and the one on the driver’s side was loose. Even though I leased it for 3 years and 30,000 miles, the sales person said I could only put 27,100 miles on ... Read More DealerRater - Apr 5, 2025
I did not like waiting 2 hours to pay 400 dollars for something I found another person that fix my radio in 10 minutes
It was costly price was high I can't afford to pay your high interest
Professional, respectful, fast, courteous, knowledgeable, welcoming, awareness, understanding, great, caring, safe, clean, fair, confident, wonderful
My issue wasn’t with the dealership so much as with the problem with the part not available. It is not the fault of the dealership. I was, however, frustrated with communication. I called and left messages and call wasn’t returned for day or 2. I was without a car for over 5 weeks and the work is still not done!!
This is not our first vehicle from Polar. We were greeted and helped as soon as we walked in the door. Everyone we worked with was great. Our salesman was Jacob Knutson. I was impressed with his experience and helpfulness. There was no pressure in the process. Danny’s price on our trade-in was ok considering the sales tax savings and the trade-in rebate. It was one of the best car buying experiences we’ve had.
Ian at Walser Polar Chevrolet was very easy to work with! Made the whole buying process a breeze and got me everything I asked for!
It was done in timely manner. He kept me informed on what was going on. He was very polite
First of all my Silverado is awesome. Hunter Ross .did everything expected to get the job sold to me .taking me on a tour around the dealership was great . Being able to take the things I wanted to keep off my old truck and next day picking the new one up . I’m very happy to make the purchase at Walser Polar Chevrolet. I tried to go through and give Hunter a 100 out of 100 but couldn’t get it due to my inability to. He’s a great salesman.
Always a good experience at Walser. Nice and helpful staff. All knowledgeable and eager to help.
The model was prepared in a reasonable time; it had the features we wanted; the sales staff was knowledgeable and helpful; and the financing and registration process was easy.
Had truck in for service they said part back ordered i had to find part and pay air frate to get part
Emily Holcutt from your dealership made this entire transaction smooth. The dealership was great with having many vehicle with different options to satisfy your needs and wants. I would highly recommend anybody to look into the walser dealerships.
Oil change appointments seem to always take 2 hours. On my last scheduling, I chose the time option with the indicator that it would have a shorter turnaround time. It still took 2 hours. The staff are excellent and thorough, but don’t seem to start the work at the start of my appointment time.
Zach is great! Very friendly, gives detailed explanation. The dealership has nice atmosphere, no pressure, good coffee.
I truly appreciate all the help I received from Jonathan Callahan. He went out of his way to keep me informed as to the procedure and progress in getting my Equinox fixed. I am so grateful for his help. I received excellent service from everyone at Polar, and my car is back to working order. Thank you! Crystal Berntson
I received excellent service from this dealership! I worked with a service rep who had great communication skills and also answered my many questions that I had regarding the service of my vehicle.
Great staff and made experience favorable. Very nice facility. I would go back again. My salesman was very good to work with. Young and fairly new but very easy to work with. Very knowledgeable also.
Your salesman Javonn was extremely nice and helpful and knowledgeable. He even took time on his vacation to help me out with a minor issue. Walser should be proud of the work this young man does
Great service and great people! I highly recommend Walser Chevrolet! I have bought two cars from them and won’t buy from anyone else.
Promptly responded to questions. Didn’t waste my time when purchasing a truck. Was pleasant to deal with
Straightforward, no hassle purchasing. Excellent sales person who was not pushy. Took care of used car deficiencies to meet my needs. Fair price versus predicted market value. Fair price for trade in.
Communication lacks and needs to be initiated by the customer all the time. Should be initiated by service center
Very helpful! Answered all questions. Made things so easy.Gave us great service. Would highly recommend.
Great dealership! The process was very smooth! Harley was a great salesman! Will definitely purchase from walser again!
All the people I came in contact with treated me with respect and answered all my concerns.
We purchased a 2025 Tahoe. It was a great overall experience. Tripp (our sales person) was great through the entire process.
Always friendly and helpful at walser polar chev. Wouldn’t take my Tahoe anywhere else
Dealership fixed all my issues on my truck to my satisfaction. I received my truck the way I left it clean. I have had issues with that with other dealers.
Dropped my truck off to get oil change and a tail gate warranty took a day and a half and I had a appointment they told me about 3 hours then they rotated my tires didn't adjust the air pressure or reset the tires so the read the right air pressure trucks still that way now I put the right air pressure in them ask for a free oil change and they blew me off.i paid over $80,000 for this truck from you guys probably go somewhere else next time thanks.