Customer Testimonials

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DealerRater Feb 8, 2025

They have fast service and did a great job.i recommends peples to go there if you have a chevy.

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DealerRater Feb 7, 2025

Good and welcoming staff and environment. Great place to have a satisfactory and quick service

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DealerRater Feb 6, 2025

My scheduled oil Change was on time. As promised. Cost was a shock for just an oil change $95

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DealerRater Feb 6, 2025

I received a quote, set up an appointment and the work was completed to my satisfaction. My only issue was that after my $700 plus brake job, I was asked if I wanted my Suburban washed. I’ve owned different vehicles over my lifetime. Audi, Volvo, Chevy, Cadillac to name a few. In my opinion, the wash should happen complimentary without question. That’s the difference between good dealerships and Great dealerships.

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DealerRater Feb 6, 2025

They were great dropped my truck off a week before it was scheduled and had it done the next day

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DealerRater Feb 6, 2025

You have one of the best mechanics on earth working for you. The vehicle was in and out as scheduled.

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DealerRater Feb 4, 2025

The Advisor was Polite and quickly scheduled my appointment. He Quickly approached when I arrived.

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DealerRater Feb 4, 2025

Good service. Great Communication. I Will continue bringing my truck for service to this dealership.

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DealerRater Feb 4, 2025

So far, so good. I had an issue with the vehicle 4 days after I purchased it, but the issue was resolved expeditiously (when I brought it back to Walser), for which I am grateful!

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DealerRater Feb 3, 2025

Good comunication and completed service as advertised. Courtious help and clean atmosphere. All went well.

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DealerRater Feb 3, 2025

Hi thanks for the survey. Everything went well. The salesman was very courteous and friendly. The building was clean and orderly. I especially liked the hot chocolate machine. I have never tasted better hot Chocolate in my life. One concern is that the salesman said I would have a 3 month warranty on my engine and transmission but I didn’t get anything in writing so I don’t know if this is true. Maybe you can send me something in writing about this. My name is Tad Crabb.

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DealerRater Feb 3, 2025

Your service department completed my appointment servicing on my vehicle in about 35 minutes, very impressive. I was hoping you could have washed my vehicle but was told the car wash was down do to the weather. I brought my vehicle to another location and had it done.

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DealerRater Feb 3, 2025

It’s been more than 20 years since we’ve purchased a car here but happy to be back. Love the upfront pricing and feeling that everyone has our back.

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DealerRater Jan 31, 2025

They were very accommodating to an early stop of which made the whole situation much easier

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DealerRater Jan 30, 2025

Comfortable Confident Courteous Completeness 🤔 and Coffee 😁 Great Sales Team. Very thorough in all aspects of the process

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DealerRater Jan 28, 2025

Completely Driven by superior service. Was impressed every step of the way and now driving a beautiful new Suburban Delivered to our Colorado Home... Doesnt get any better than that.. Thank You..

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DealerRater Jan 27, 2025

The customer service is amazing, very friendly and helpful staff. I love how they get you in and out so quickly and I love the popcorn

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DealerRater Jan 26, 2025

Hunter Ross made buying a truck fun. They had a good inventory to choose from

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DealerRater Jan 25, 2025

The service techs are top notch and current on proper procedures to repair our vehicles.

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DealerRater Jan 25, 2025

My car was in need of a front license plate. It was ordered and when it came in they took me in right away to gave it installed. I was very happy with the completed job.

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DealerRater Jan 24, 2025

The first impression is that the building itself is attractive inside with large windows letting in much natural light. I found the staff very welcoming. The person we purchased the vehicle from, Essence, was very friendly and knowledgeable, and she didn’t know something she’d find out from her manager, who was very friendly also. The reason that I didn’t give an excellent rating is that besides buying the vehicle, I’ve only been back for a complimentary oil change and tire rotation so, after more visits, that may change.

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DealerRater Jan 23, 2025

convient location. friendly service advisor. work done in a timely manner. appointment definitely helps. thank you

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DealerRater Jan 23, 2025

Very great service. They had us in ahead of time and out very fast. Would come back for service

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DealerRater Jan 22, 2025

Great service in timely fashion. Service advisor promised an hour and it was complete in 45 minutes. Nicely done!

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DealerRater Jan 21, 2025

Easy to get an appointment, in the time that I wanted. Like the customer service area and driving into the service area. The service advisor was friendly and helpful.

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DealerRater Jan 20, 2025

They were very helpful and accommodating in finding what I was looking for and making my schedule work!

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DealerRater Jan 19, 2025

Had a hard time dealing with the salesman after purchase was made like they were ghosting us

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DealerRater Jan 18, 2025

The Service technician was very good. Explained everything clearly. The service was completed at the time promised.

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DealerRater Jan 17, 2025

The ease at making the appointment. The quality of the service. The friendliness of the service advisor

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DealerRater Jan 17, 2025

They made it easy to buy the used car i wanted and then when I found a problem with it they went above and beyond to fix the problem for me.

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DealerRater Jan 16, 2025

Had a great experince on bying vehicle with Walser. They helped to complete the purchase in a day.

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DealerRater Jan 16, 2025

I had a great experience at Walzer Polar. It is a beautiful facility and has a huge selection of vehicles. I had Emily as my sales associate and she was very kind, courteous, professional, and most importantly to me, patient! She walked me through the vehicles I was interested in, went on a few test drives and only listened to what was important to me. In the end I know I left with the perfect vehicle for me! Thank You Emily and Walzer Polar Chevrolet

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DealerRater Jan 15, 2025

A wonderful experience, I purchased a new Silverado; fast and easy! I worked my deal with Jacko (Sales Representative) over text message and email; I took delivery in no time!

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DealerRater Jan 13, 2025

Harley was extremely helpful with all the questions I had and the whole buying process was fast and easy. The whole facility was very clean and nice

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DealerRater Jan 13, 2025

Thanks for all the support and help…l have a 2024 Silverado truck and always have Polor service it….

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DealerRater Jan 12, 2025

Great staff. Timely service. Easy to set up service over phone or on line. Knowledgeable staff

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DealerRater Jan 10, 2025

Polar Chevrolet is an excellent place for vehicle maintenance and service, as well as a great location to purchase a vehicle. The service department is exceptional, and they truly stand behind the quality of their work. Furthermore, the staff is always friendly and brings positive energy that makes a noticeable difference!

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DealerRater Jan 10, 2025

Great service advisor. Quick oil change and light bulb replacement Thanks for the car wash.

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DealerRater Jan 10, 2025

I had a 7:00 am appointment service guys ready for me. After telling of my problem. Off for the techs to check it out. About 8:20 i was told they had order a new part. As a old chevy buyer of many new car (since 1967–first one). I was treated with great service. I like my new suv and i like the srevice i got. Thanks Walser.

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DealerRater Jan 9, 2025

Javon was very pleasant, informative and helpful. Polar Chevrolet is a lovely, clean, customer friendly dealership. I am definitely enjoying my new EV.

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DealerRater Jan 9, 2025

Kyle and Ian were very helpful and accommodating in make my out of state sale a breeze.

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DealerRater Jan 8, 2025

Emily and her manager were great to work with and I’m happy with my new vehicle

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DealerRater Jan 6, 2025

Todo muy bien buen servicio excelente amabilidad todas mis preguntas fueron contestadas por el agente de ventas muchas gracias

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DealerRater Jan 6, 2025

Customer driven friendly clean dealership. Our second experience with Walser Polar and will most certainly continue with them. Our sales representative Ian Kaufmann and Lucas Kranz were efficient, knowledgable, friendly. They provided excellent customer service. Thank you for making this a positive experience.

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DealerRater Jan 5, 2025

Always the most excellent service! Great communication throughout the entire process. Love the video that was sent showing what work was done and what work is recommended to be done. Thomas was so friendly and helpful as per usual! I really appreciate all of his help!

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DealerRater Jan 4, 2025

Very accommodating, Steve. Was respectful of our needs and wants regarding our vehicle purchase. There was no pressure at anytime.

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DealerRater Jan 4, 2025

Very kind, helpful, and patient. The staff is very friendly and always willing to work with you and help you.

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DealerRater Jan 3, 2025

Great service, great people, and a great overall experience. Very informational and thorough with the whole process.

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DealerRater Jan 3, 2025

Dealership was great to do business with, Kyle my salesmen was excellent! Will definettly go back here for next vehicle.

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DealerRater Jan 3, 2025

Your Sales Rep Trip went the extra mile in finding the type of vehicle I woas looking for. Not having a vehicle on the lot, he researched other lots until he found what I was looking for. He went ablove and beyond in getting whicle ready when I needed it. The sevice department reponded in an outstanding manner to fix a issue with the vehicle. Thanks very much!

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DealerRater Jan 2, 2025

Great service writer!!! Will as for his help next time. Thank you so much for your kindness to the elderly

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DealerRater Jan 2, 2025

Thoroughly professional team. Completed the repairs in a short time at a fair cost. I will be returning for repair as needed.

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DealerRater Jan 1, 2025

Steven was great to work with. The truck is great as well. I would buy again from this dealership.

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DealerRater Jan 1, 2025

Good service. Great video showing what they were doing, checking and needed to be done.

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DealerRater Jan 1, 2025

Great job diagnosed the problem and fixed it. Awesome job by your team. Would definitely recommend service dept to friends.

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DealerRater Dec 31, 2024

Very professional, very customer orientated , I highly recommend anyone that needs car repair to go here !

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DealerRater Dec 31, 2024

The dealership was very clean and had a nice layout. The staff was friendly and helpful. I appreciated the coffee and popcorn that was available.

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DealerRater Dec 31, 2024

First time having my vehicle serviced here. Very impressed with everyone I dealt with by phone or in person ! Everything thing went very smoothly!! Really impressed with technician sending me video telling me what was wrong with my vehicle/Silverado truck. Most likely will be buying my next Silverado there!! Keep up good the work!

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DealerRater Dec 28, 2024

Customer service is important to me. Any contact I have had with Polar has been positive.

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DealerRater Dec 28, 2024

The customer service is perfect and the wait room is comfortable and clean. Five stars.

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DealerRater Dec 26, 2024

They have never let me down. They keep you updated on your vehicle. They are polite. And a very nice crew. Thank you very much..

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DealerRater Dec 25, 2024

Leased a new 2025 Trax. Process was smooth and efficient! And Ian and Chris were professional, friendly, and great to work with!

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DealerRater Dec 1, 2024

It was very nice to be able to drive a nice vehicle while mine was in the shop for service.

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DealerRater Nov 29, 2024

Quick, professional, courteous staff. Kept me appraised off what was happening with my vehicle. I appreciated the attentiveness.

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DealerRater Nov 28, 2024

Very professional & thorough experience. The complimentary wash is impressive - something I am not used to at local GM dealer. Also, the 2 additional complimentary services is above/beyond & will be considered during my next purchase or referral.

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DealerRater Nov 28, 2024

Nice friendly staff, work was done in a timely manner wait time was very short

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DealerRater Nov 26, 2024

Prompt and courteous service. Service advisor was knowledgeable and helpful. Thank you for attention to detail.

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DealerRater Nov 23, 2024

Was very informative, loved the video while they were working on my vehicle. It was finished in a timely manner and I was informed of the service that had been done.

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DealerRater Nov 22, 2024

Didn’t seem check tire pressure. The numbers were all different. Other than that service was good

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DealerRater Nov 21, 2024

Very helpful! Explained things to us, listened to us, was very pleasant to work with.

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DealerRater Nov 20, 2024

Very helpful staff with attention to detail. Asked me if I had any problems or concerns.

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DealerRater Nov 18, 2024

Easy drop off and they got me a ride to work. Got the work done in a reasonable amount of time.

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DealerRater Nov 18, 2024

They had construction going on during my visit but the service was clean and the staff was very friendly.

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DealerRater Nov 18, 2024

Great car buying experience. Good people to work with very helpful. My salesperson was great during the hole car buying process. Would recommend this dealership to anyone.

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DealerRater Nov 17, 2024

The customer experience was awesome. I liked the way the staff went in detail to explain the process of servicing my car

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Google Jun 16, 2024

Great purchase experience with Kyle!

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Google Jun 16, 2024

I love my new 2024 Equinox! Kyle Schlicht is awesome! He was kind and had answers to all of my many questions. Very good at his job. Thanks again for all your help.

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Google Jun 15, 2024

Steven Kleitz was great to work with. He helped me get exactly the car I wanted.

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Google Jun 14, 2024

HUGE HUGE HUGE thank you to Harley on the sales team. He was so kind and considerate, he was patient and so helpful, he even cleaned the seats in my new car for me. What a guy. We couldn’t ask for a better sales guy, we will never buy a car from anyone else EVER

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Google Jun 14, 2024

My salesperson, Trip, was responsive and easy to work with. No pressure, just showing me the best options. Very smooth sale. Walser Polar seems to have good prices. I searched vehicles on the internet in the Minneapolis area extensively, and I always came back to them. Can’t recommend this dealership enough.

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Google Jun 12, 2024

Steve Kleitz was great to work with!

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Google Jun 10, 2024

Had a great car buying experience at Walser Polar Chevrolet. Greeted right away by a friendly salesman Harley who took us to the car we had seen on line. Went with us on a test drive, answered all our questions, and then explained all the incentives available on the car. We left to have lunch and think on it. Was never pressured or harassed. Called Harley back when I decided I wanted the car and he handled the whole transaction efficiently including my trade in. One of the best car buying experiences I've ever had.

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Google Jun 10, 2024

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Google Jun 9, 2024

Team was easy to work with. Came from Omaha to trade in my truck and the transaction couldn’t have been any smoother. Would make the drive again!

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Google Jun 4, 2024

Emily was nothing short of fantastic to work with! She made the process of getting into our new vehicle easy and smooth, even with living over 200 miles away. Emily worked to get us exactly what we wanted! I would give her 10 stars any day!

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Google Jun 2, 2024

I just purchased a vehicle from Walser Chev and was helped by Emily. She was super helpful and easy to work with. She responded to my email inquiry very quickly. We were looking for the right car for a while, so visited lots of dealerships and our experience at Walser was much better than any of the others. No pressure, no sketchy sales tactics, they are truly transparent which is hard to find these days. We normally always have dealership badging removed from our cars, but kept it on this one because of the great experience we had.

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Google Jun 2, 2024

I had a great experience here at Polar Chev with Jonathan M helping me out! He was very informative on giving me all the information I needed to make a good decision on the right truck for me! He made the process go very smoothly and found the right rate for me!

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Google Jun 1, 2024

Recently bought a truck at Walser in White Bear Lake. Trip and Lucas were outstanding. If I ever need another vehicle, I'll be going back.

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Google May 30, 2024

I recently purchased a new Chevy Blazer RS. It was a seamless experience, and I am very pleased with the vehicle. I received first rate assistance from Hunter Ross in understanding the vehicle systems and test driving it and completing the purchase. The dealership atmosphere is excellent- clean, up to date, well organized, spacious and safe. I look forward to going back there for my service needs.

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Google May 29, 2024

Steven did a wonderful job helping us find the truck that worked for us and our needs. I would recommend Steven and the Walser family ten time out of 10.

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Google May 29, 2024

Derek F. was excellent. He was by far the best salesman out of all the dealerships we went to. My only complaint is I wish I had a beard as beautiful as Derek’s.

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Google May 27, 2024

Thank you T Eliis!! Great job. Tripp was engaging, knowledgeable, and professional. Although very helpful and accommodating , he was not intense or overbearing. We had a wonderful experience purchasing our car and would definitely go back.

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Google May 26, 2024

Derek and Zach made my Chevy Bolt purchase one of the smoothest car transactions I've ever made. They were easy to work with and got me the best price possible. Thanks guys!! 😊

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Google May 22, 2024

Derek Frame was amazing. The experience with him was night and day as compared with other sales people at other dealerships. He is extremely knowledgeable and I appreciate the time he took to make sure all my questions were answered whether it was about the long term warranty, the vehicle, paint protection or anything else. The lack of high pressure sales was so refreshing!

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Google May 17, 2024

Harley Spencer Did a real good job

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Google May 17, 2024

I purchased an electric vehicle here about a year ago. I worked with Jon Meindl to purchase a Chevy Bolt. I found the entire staff good to work with. The best endorsement I can give is that I asked Jon to find us a second one a year later! Jon was able to locate a used Bolt with low mileage so now I don't have to share my Bolt with the rest of the family.

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Google May 16, 2024

Friendly staff, honest on timeline.

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Google May 15, 2024

Fast and easy

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Google May 13, 2024

Great service as always!

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Google May 12, 2024

Worked with Derek and he was incredible! He got me in a vehicle that fit my needs and my budget, and I never felt pressured. Will certainly be sending friends and family their way!


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